• Feedback & Satisfaction
  • Conversational

NPS survey (Standard, conversational)

Measure recommendation scores and capture the reason behind each score.

  • 10questions
  • ~3 minto complete
  • Freeon every plan
Use this formPreview the form

Opens in the builder, fully editable. No card required. Part of the NPS survey template with 3 other forms.

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What is inside

10 questions, ordered so the easy ones come first. Every one is editable — delete what you do not need and add your own.

  1. 1How likely are you to recommend us?Opinion scale
  2. 2What is the main reason for your score?Long text
  3. 3What would make us more useful?Long text
  4. 4How long have you used the service?Multiple choice
  5. 5May we contact you about this response?Yes / No
  6. 6What email address should we use?Email
  7. 7How often do you use the service?Multiple choice
  8. 8Which part gives you the most value?Long text
  9. 9How easy is the service to use?Opinion scale
  10. 10What alternative would you consider?Short text

Make it yours

Three things worth changing first

  • Put your brand on it

    Swap the theme, drop in your logo and typeface, or lock it all with a brand kit so every form matches.

  • Change what the logic does

    Edit the branches on any question, or add your own conditions so the follow-ups fit how you work.

  • Send it where you work

    Push responses to Slack, a spreadsheet or your CRM the moment they land, with no export step.

Questions about this form

Is the NPS survey (Standard, conversational) form free to use?

Yes. It opens in the builder on the free plan as part of the NPS survey template. Some fields, such as payments or file uploads, need a paid plan to publish.

Can I edit the questions in NPS survey (Standard, conversational)?

Everything is editable: reorder, rename, delete or add any of its 10 questions, and change the logic between them.

Can I switch it to single-page?

Yes. Either experience works with the same questions; switch it from the form's design settings at any time.

Where do NPS survey (Standard, conversational) responses go?

Into your Onlyform workspace, and from there to Slack, Google Sheets, Notion, your CRM or any endpoint via integrations.

More forms in NPS survey

See the template

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It opens in the builder, fully editable. Free forever plan, no card required.

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