• Product & UX
  • Conversational

User onboarding survey (Standard, conversational)

Find the points where new users get confused or lose momentum.

  • 10questions
  • ~3 minto complete
  • Freeon every plan
Use this formPreview the form

Opens in the builder, fully editable. No card required. Part of the User onboarding survey template with 2 other forms.

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What is inside

10 questions, ordered so the easy ones come first. Every one is editable — delete what you do not need and add your own.

  1. 1Which area are you commenting on?Multiple choice
  2. 2What were you trying to do?Long text
  3. 3How well did the product help?Opinion scale
  4. 4What would you change?Long text
  5. 5How much does this affect your work?Multiple choice
  6. 6What email address should we use?Email
  7. 7Where were you using the product?Multiple choice
  8. 8Which version were you using?Short text
  9. 9Can you describe an example?Long text
  10. 10Have you found a workaround?Long text

Make it yours

Three things worth changing first

  • Put your brand on it

    Swap the theme, drop in your logo and typeface, or lock it all with a brand kit so every form matches.

  • Change what the logic does

    Edit the branches on any question, or add your own conditions so the follow-ups fit how you work.

  • Send it where you work

    Push responses to Slack, a spreadsheet or your CRM the moment they land, with no export step.

Questions about this form

Is the User onboarding survey (Standard, conversational) form free to use?

Yes. It opens in the builder on the free plan as part of the User onboarding survey template. Some fields, such as payments or file uploads, need a paid plan to publish.

Can I edit the questions in User onboarding survey (Standard, conversational)?

Everything is editable: reorder, rename, delete or add any of its 10 questions, and change the logic between them.

Can I switch it to single-page?

Yes. Either experience works with the same questions; switch it from the form's design settings at any time.

Where do User onboarding survey (Standard, conversational) responses go?

Into your Onlyform workspace, and from there to Slack, Google Sheets, Notion, your CRM or any endpoint via integrations.

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